Assessments Online

Increase workplace efficiency, communication, and teamwork

Every wonder why …

  • You can’t find good people to work for you?
  • Your new hire isn’t delivering on what you expected?

Do you ever struggle to understand how to …

  • Get your employees all pulling in the same direction?
  • Get your team up to speed with your business goal?

Do you sometimes wish …

  • Your managers were more effective?
  • You could leave your business and trust others to run it the same as you?
  • You understood how your colleagues and employees perceive your strengths and struggles?

If you answered YES to any of these questions, you are not alone. In fact, one of the biggest challenges most business owners face is an understanding of behavioral styles and preferences of individuals in their workplace environment.

Why Assessments?

  • Improve Hiring & Selection: The right person in the right job is priceless. The wrong one is a nightmare waiting to happen. Accurately identify job applicants BEFORE the interview, make scientifically informed judgements and build an organization of A+ employees.
  • Increase Sales: Teach your sales team powerful behavior profiling skills. Empower them to identify – to your organization’s advantage – observable behaviors, then adapt their selling style to fit the customer’s buying style.
  • Improve Customer Service: Know in advance that your people believe in your organization and care about your customers. Better equip and train your customer support team with the invaluable communication and behavior profiling skills that pay countless dividends.
  • Increase Productivity: Identify with scientific accuracy the strengths and shortcomings of each employee. Create observable action plans, from the data, that maximizes your organization’s talent.
  • Reduce Employee Turnover: Ensure the best possible positional job “fit” for each new hire. Great fit means stronger retention rates, which lowers the costs associated with turnover.
  • Customize Employee Training: One size fits ONE, not all. Learn how each person learns best and get them back to productivity sooner.
  • Model Team Building: Know who fits with whom in advance. Create your team based on compatible skills and traits, not just generic ideas of balance. Top-level teams are comprised of behaviorally compatible members with an optimal array of complimenting proficiencies.

AssessmentsONLINE will teach you how to:

  • Assess your teams strengths and struggles
  • Manage each team members communication preferences
  • Determine what motivates you and your team
  • Develop effective managers
  • Improve relationships with customers
  • Recruit the right people for the right positions
  • And most importantly, learn to adapt your style to maximize your communication effectiveness

The assessment provides a 360° report of how others view your strengths, struggles, rapport, flexibility, motivations, versatility, adaptability and communication. This type of “perception data”

We’ve used our assessments with CEOs, executive teams, entire companies, schools, and more.

Contact us today to learn more about how we can implement assessments in your business or organization.

Powered by

Sales IQ Plus Assessment

Most people know that the measure of a salesperson’s success is their ability to make new sales. However, how can a sales manager or organization predict a sales professional’s current skill level? Likewise, how can sales professionals see through the opaque lens of self-bias and identify their own areas of improvement, while finding the practical solutions for correcting them?

As with any profession, selling has a body of knowledge related to successful execution. There are a multitude of skills, behaviors, knowledge and attitudes involved in any successful sales career. To know how to improve your own sales performance requires that you periodically examine all of these aspects. The Sales IQ Plus assessment offers such an objective analysis and essentially answers the question, “What, specifically, is keeping this person from selling more?”

This award-winning sales skill assessment was jointly developed by best-selling authors Jeffrey Gitomer (The Sales Bible,) Jim Cathcart (Relationship Selling) and Dr. Tony Alessandra (The Platinum Rule for DISC Sales Mastery.) Borrowing upon the wisdom and experience of these three authorities, Sales IQ Plus measures a sales professional’s understanding of the strategies required to sell successfully in any environment.

alt tag

Winner for 3-years
in a row! (2015-2017)
 

This assessment takes approximately 30 minutes to complete and consists of 48 questions that guide you in assessing each of the eight primary sales competencies, along with some vital selling traits. A sales "competency" is a category of selling proficiency that contains a number of different skills and knowledge components. All eight competencies combine to provide an overview of your current selling effectiveness.

Each of the eight primary competencies is explored from a variety of perspectives:

  • Preparing for the sale and preparing yourself. You can be well prepared with information and sales tools, but if you are not in the appropriate frame of mind, or if you do not appear professional to the buyer, you might not get the sale.

  • Targeting explores the markets or groups you may target as prospective buyers. Then, we focus on the individuals with whom you will make contact. This includes the sales strategies and tactics you select for each target market. Poor targeting with great selling skills would result in limited success because you would be selling to the wrong people.

  • Connecting is the initial sales contact step, where you must appeal to people intellectually so they will see you as a credible resource, and emotionally so that they will trust you as a person. Without either, you are inhibited from learning enough about them to solve their problems and make a sale.

  • Assessing needs and wants uncovers what to sell and how to sell it, primarily through probing and listening. As they say, “In sales as in medicine, prescription before diagnosis is malpractice.”

  • Solving the buyer’s problem, or filling their need, is where most of the sales attention has been placed in the past. This is the part where you present your solutions, tell your stories, demonstrate your product or describe the outcomes that buying will produce. At its lowest level, this is a sales pitch. At its highest level, this is a dialogue where you prove there is great value for them in buying from you.

  • Confirming is the sales phase where you gain the prospect’s commitment to buy. Confirming is achieved only after you have shown the ability to solve the prospect’s problem. Historically, this has been known as “closing” the sale, but the truth is that it is not an end, but the beginning. It is at this point that the sales professional begins serving the customer and they, in turn, begin paying for the value they receive.

  • Assuring clients that the value promised will be received is critical to customer retention. This is where relationships are built and customer loyalty is to be given (by you) more than expected (from them).

  • Managing is the final phase of the sales cycle, where you manage sales and accounts and self-manage yourself. Ultimately, we are all our own ‘sales manager’. This is the phase of selling where you must make yourself do what needs to be done, even when you do not feel like doing it.

By assessing your sales effectiveness in each of the eight areas, you will gain an overview that enables you to be a much more effective self-manager and consistently successful sales professional.

Note: Each situation was developed and validated by sales professionals to reflect real sales strategies used by today’s sales force.

Is there a Team Report for Sales IQ Plus?

The Sales IQ Plus report will provide feedback on an individual’s strengths and weaknesses. From this, you will be able to accurately and more easily:

  • Develop a plan to overcome the individual’s weaknesses

  • Simplify sales training

  • Focus on areas that produce results

  • Build confidence

  • Identify the sales strategies that are needed to sell a specific product/service in a given market

  • Identify every new sales applicant’s strengths and weaknesses

  • Identify specific training or management needs of a salesperson or sales force

The Sales IQ Plus assessment is an objective analysis designed as a starting point — a type of ‘personalized map’ for your sales knowledge at this moment in time. It tells you where you are, why you are there and how to improve by offering specific insights and responses based on your assessment results.

How often should the Sales IQ Plus assessment be taken?

The Sales IQ Plus report will provide feedback on an individual’s strengths and weaknesses. From this, you will be able to accurately and more easily:

  • Develop a plan to overcome the individual’s weaknesses

  • Simplify sales training

  • Focus on areas that produce results

  • Build confidence

  • Identify the sales strategies that are needed to sell a specific product/service in a given market

  • Identify every new sales applicant’s strengths and weaknesses

  • Identify specific training or management needs of a salesperson or sales force

The Sales IQ Plus assessment is an objective analysis designed as a starting point — a type of ‘personalized map’ for your sales knowledge at this moment in time. It tells you where you are, why you are there and how to improve by offering specific insights and responses based on your assessment results.

How can an upper-level sales leader or executive use Sales IQ Plus?

The Sales IQ Plus report will provide feedback on an individual’s strengths and weaknesses. From this, you will be able to accurately and more easily:

  • Develop a plan to overcome the individual’s weaknesses

  • Simplify sales training

  • Focus on areas that produce results

  • Build confidence

  • Identify the sales strategies that are needed to sell a specific product/service in a given market

  • Identify every new sales applicant’s strengths and weaknesses

  • Identify specific training or management needs of a salesperson or sales force

The Sales IQ Plus assessment is an objective analysis designed as a starting point — a type of ‘personalized map’ for your sales knowledge at this moment in time. It tells you where you are, why you are there and how to improve by offering specific insights and responses based on your assessment results.

How can a new or veteran sales professional independently benefit from the Sales IQ Plus?

The Sales IQ Plus report will provide feedback on an individual’s strengths and weaknesses. From this, you will be able to accurately and more easily:

  • Develop a plan to overcome the individual’s weaknesses

  • Simplify sales training

  • Focus on areas that produce results

  • Build confidence

  • Identify the sales strategies that are needed to sell a specific product/service in a given market

  • Identify every new sales applicant’s strengths and weaknesses

  • Identify specific training or management needs of a salesperson or sales force

The Sales IQ Plus assessment is an objective analysis designed as a starting point — a type of ‘personalized map’ for your sales knowledge at this moment in time. It tells you where you are, why you are there and how to improve by offering specific insights and responses based on your assessment results.

Sales IQ Plus (Sample Report)

Sales IQ Plus Managers Coaching Guide

Emotional Intelligence (EIQ-2) Assessment

The Emotional Intelligence (EIQ-2) assessment helps you understand the way you apply your emotional intelligence in terms of style, preferences and behavior. It will bring clarity in determining how appropriately and effectively you apply your knowledge and feelings in a given situation. It’s this understanding that forms the basis on which you can make adjustments in order to be more effective in the future; personally as well as professionally.

Emotional Intelligence for Professional Success

It’s a popular misconception that emotional intelligence is largely irrelevant in business, and doesn’t equate with professional performance. However, a recent study of emotional intelligence, (along with 33 other important workplace skills,) found that emotional intelligence is the single strongest predictor of workplace performance, accounting for a full 58% of success in all types of jobs.

Furthermore, similar studies have found that 90% of top performers are also high in emotional intelligence. On the flip side, just 20% of bottom performers are high in emotional intelligence. You can be a top performer without emotional intelligence, but the chances are slim.

“Naturally, people with a high degree of emotional intelligence make more money—an average of $29,000 more per year than people with a low degree of emotional intelligence. The link between emotional intelligence and earnings is so direct that every point increase in emotional intelligence adds $1,300 to an annual salary. These findings hold true for people in all industries, at all levels, in every region of the world. We haven’t yet been able to find a job in which performance and pay aren’t tied closely to emotional intelligence.”

~ Entrepenuer.com

A person with a high emotional intelligence is more likely to be aware of and manage his/her behavior in stressful workplace situations. That balance lends itself to improved decision-making and leadership. A person with a high emotional intelligence level is also likely to be better at “reading” the emotions in others, thereby engaging them for more profitable and mutually beneficial outcomes, whether that be in sales, management, customer service or team projects.

The good news is that unlike an individual’s mostly fixed IQ, studies have demonstrated that emotional intelligence is malleable and capable of being improved upon throughout life. Coupled with the strong, aforementioned statistics demonstrating its measurable professional value, the ability to improve one’s emotional intelligence virtually necessitates serious professional consideration regardless of industry or even current emotional intelligence level.

Every individual is capable of improving his/her emotional intelligence and gleaning the almost immediate benefits that come with this heightened self-awareness. The Emotional Intelligence (EIQ-2) assessment offers us a roadmap to begin and continually refine this simultaneously personal and professional endeavor.

Emotional Intelligence (Sample Report)

Leadership 360° Assessment

Exceptional leadership means constantly honing one’s skills, while investing in self-development. The Leadership 360° assessment provides today’s leaders an effective measurement tool from which they can objectively assess their current leadership strengths and areas for improvement— not just through their own eyes, but also through the eyes of their peers, managers and direct reports. This instrument is predicated on the research that identifies eight key competencies and/or abilities which set exceptional leaders apart from everyone else. If we can help today’s forward-thinking leaders identify where they measure up in these eight key areas, then we can equip them with the self-knowledge for personal and professional excellence.

“Capitalize on the opportunity to see yourself as others see you, and use the insights as a springboard for your leadership growth and development.”

~ Dr. Tony Alessandra

The Leadership 360° assessment surveys these eight areas of principle focus:

  • Communication Skills - The art of using words effectively to impart information or ideas in ways that resolve conflicts. Conducts constructive meetings. Expresses facts and ideas in an understandable and convincing manner. Listens well and considers other’s opinions before coming to conclusions. Does not interrupt others. Master of self-awareness and self-management in coping with stressful situations.

  • Decision Making - The process by which one consciously selects of a course of action, among available alternatives, based on the best information available. Enacting decisions in a timely manner appropriate to the challenge at hand. Characteristics of good decision-making include influencing others through a wise course of action, carrying through on the course of action identified, and sound logic.

  • Promotes Innovation and Change - To create a work environment that encourages creative thinking and justifiable risk-taking. Being open to change and new information. Adapting behavior and work methods in response to new information, tolerating ambiguity, changing conditions, or unexpected obstacles. Identifying opportunities to develop new products and services.

  • Working Relationships - Creates an environment that encourages input and feedback by attentive listening. Positive responses and openness to alternative concepts by valuing diversity of ideas and cultural differences. Fostering an environment in which people can work together cooperatively and effectively in achieving organizational goals. Establishing and maintaining good working relationships with direct reports, peers, supervisor, and outsiders, as well as internal organizational units.

  • Leadership Skills - Creates a vision or goal for one’s work unit and communicates it in a way that motivates others to implement it. Empowering people by sharing authority and delegating responsibility. Actively builds staff’s trust and commitment by mentoring, fostering good working relationships, and acting selflessly and with integrity.

  • Coaching Skills - Seeks out the very best of "what is" in others to help ignite "what might be." Helps people clarify their career goals and actively develop skills needed to achieve those goals. Continually challenges people to improve performance, while providing frequent and helpful development discussions and feedback.

  • Utilizes The Strengths of Others and Self - Efficiently focuses energy on developing and using the strengths of him/herself and others (versus a smaller portion of time trying to overcome shortfalls). Leaders still have to work on strengthening their shortfalls, particularly those that have a significant impact on productivity.

  • Team Development - Demonstrates the ability to influence a group of diverse individuals, each with their own goals, needs, and perspectives, to work together effectively for the collective good. Insures that team members understand their roles and responsibilities, while encouraging mutual accountability for successes and failures. Works cooperatively with other parts of the organization by building trust, creating synergy, and recognizing successes.

The Leadership 360° assessment is an invaluable tool, capable of transforming leadership performance at any level and in any industry—

  • Are you an upper-level leader or executive? Immediately reassess the leadership qualities that brought you to your current position.

  • Are you a supervisor or mid-level leader? Identify your current strengths and those areas where you need to improve.

  • Are you a new and developing leader? You will have a clear set of guideposts on which to base your growth

The Leadership 360° questionnaire only takes 10-15 minutes to complete, but can unearth a lifetime of professional benefits. It is both a catalyst and a road map for change. Invest a few minutes to discover how you can become an exceptional leader.

Leadership 360° (Sample Report)

Sample Reports

DISC Leadership

Sales IQ

Motivators

Emotional Intelligence

Learning Styles

DISC Collaboration